We have always striven to build a product that is user-friendly, stable and robust thereby minimising the necessity of after-sales support.
No. of appreciation letters that we have received from our clients in this regard bear a testimony to the same. .
We offer a comprehensive suite of services, at reasonable charges, to help our clients make best possible use of our products. All these
services are offered by us as well as all our Channel Partners.
TRAINING & IMPLEMENTATION
All our products are user-friendly, you might still require an expert to train your staff or to implement our product as per the needs of
your organisation in order to enable you to make use of our product most effectively. The implementation includes understanding the needs
of your organisation and configuring product accordingly.
AFTER-SALES SERVICES
It is said that only those companies, who own a stable and trouble-free product, can provide prompt and efficient after-sales support to their clients.
Believing in the same philosophy, we strive to maximum effort providing you the best satisfied service.
DATA RECOVERY
If your data gets corrupted because of any reason like virus attack, media failure or sudden power failure etc., we can try recovering
the same either fully or partially, though it is not guaranteed. Again, you have to send us the backup of your data.
ANNUAL MAINTENANCE CONTRACT (AMC)
After the expiry of warranty period, you may go for an AMC with us by paying the necessary AMC Charges. The AMC covers:
Telephonic and E-mail Support
Online Support